Access Control & Video in Surrey, BC
Door access and camera systems run as one managed security layer: credentials audited, firmware patched, footage retained to policy.
Why Surrey property teams ask about access control & video
Surrey is BC's second-largest city and one of the fastest-growing urban centres in Canada. In Surrey, the usual trigger is concrete: fobs and cards that stay active months after a tenant or contractor leaves. Access Control & Video covers the readers, controllers, credentials, cameras and recorders that decide who enters a building and what is recorded when they do, along with the policies that govern both. We turn that trigger into a short written scope with outcomes, responsibilities and price before any work starts, so owners and managers can approve it on one page.
Equipment and software choices
For access control & video we regularly work with Brivo, Genetec, Avigilon, Verkada, Hikvision-class NVRs and HID credentials. Selection depends on building size, existing systems and support model, not on commission. Every installed device is recorded in an asset register with location, firmware version and warranty date, which is delivered to your Surrey team at handover.
Commercial terms in plain language
Our terms for access control & video are short. Scope and price are written down before work begins. We add 5% GST. There is a 10% launch discount for new clients. After onboarding the service runs month to month, with no lock-in, and you keep your documentation, configuration and data. Starting prices are published on our pricing page.
From survey to handover
We run access control & video in four stages: survey, design, implement, hand over. Each stage ends with something you can inspect, from a drawing set to a test report. For Surrey properties we add a local-conditions check covering carrier options, building age and access rules, so the final plan is practical for the actual site.
Why Surrey is not a generic market
The Lower Mainland has its own mix of a dense mix of trade, logistics, film, technology, healthcare and professional services anchored by the Port of Vancouver and YVR. Tenants, insurers and lenders in Surrey set their own expectations, and the infrastructure picture, dense fibre, carrier-neutral data centres and a deep pool of local IT talent, but also heavy competition for it and constant office-lease churn, determines what is feasible. We adjust the plan for access control & video so it fits those realities, instead of copying a design from a different city.
Working inside an occupied building
Occupied properties rule out the usual shortcuts. For access control & video in Surrey, we coordinate with the on-site team, book elevators and riser access, post notices where needed and finish each day with equipment secured and systems working. Photographs of every closet before and after become part of your permanent record.
What you get in Surrey
- Credential audit and a joiner, mover, leaver process tied to your tenant list
- Controller and reader firmware inventory with a patch schedule
- Camera and recorder hardening: unique credentials, no public exposure
- Written retention and disclosure procedure aligned to PIPA and PIPEDA
- Offsite or cloud archive for incident clips
- Quarterly access report by door, tenant and exception
Faults this removes
- Fobs and cards that stay active months after a tenant or contractor leaves
- Door controllers on firmware that predates several published vulnerabilities
- Recorders reachable from the internet through a forgotten port forward
- No documented retention period for footage
Typical platforms
- Brivo
- Genetec
- Avigilon
- Verkada
- Hikvision-class NVRs
- HID credentials
See the full Access Control & Video service page, or explore building IT in Surrey.
Frequently asked questions
Can we start with one building in Surrey?
Yes. Many clients begin with a single building as a pilot, then roll the same design across the portfolio. The first building becomes the template, which keeps later cost and risk lower.
What does access control & video include for a Surrey property?
Typical deliverables include credential audit and a joiner, mover, leaver process tied to your tenant list, along with drawings, a configuration backup and a handover session. The exact scope is written into a fixed-price proposal that lists outcomes, assumptions and exclusions.
Which platforms do you use for access control & video?
Common platforms include Brivo, Genetec, Avigilon, Verkada, Hikvision-class NVRs and HID credentials. We prefer mainstream, supported equipment that another provider could take over, and we document every configuration so the system belongs to you.
Do you handle access control & video for Surrey buildings remotely?
Mostly, yes. Design, configuration, monitoring and documentation are done remotely from Vancouver. Where physical work is required, we coordinate a local technician and keep you in contact with a single project lead.
How much does access control & video cost in Surrey?
Projects start from $2,500 and rise with building count, suite count and complexity. Managed support runs $89 to $199 per user per month, vCIO from $1,500 per month and security assessments from $1,900. A 10% launch discount applies and GST is added at 5%.